UNFIXING PROGRAM TERMS & CONDITIONS
This Program Agreement ("Agreement") is entered into by and between:
Claire Geister LLC
Arvada, CO 80007
("Coach")
and
Individual registering for the UNFIXING - 3 Week Experience
("Participant")
Coach and Participant are collectively referred to as the "Parties."
PURPOSE
Coach will provide and Participant will pay for group coaching and healing services as part of the UNFIXING program in accordance with the terms and conditions of this Agreement.
CONTRACT DATE
This Agreement is dated on the date Participant registers for the UNFIXING program ("Effective Date").
THE COACHING RELATIONSHIP
Participant acknowledges that participation in the UNFIXING program is a collaborative process, and Participant will benefit from the program to the extent that they fully engage with the process. Participant agrees to participate to the best of their ability, communicate honestly, be open to the work, and create the time and energy to show up for the program.
Participant acknowledges that they are solely responsible for their own decisions, choices, actions, and results arising from participation in the UNFIXING program. Participant agrees that Coach is not and will not be liable or responsible for any action or inaction, or for any direct or indirect result of any services provided by Coach.
Participant understands that the UNFIXING program incorporates multiple healing modalities including but not limited to nervous system regulation, somatic practices, hypnotherapy, energy work, and subconscious processing. Participant understands this work is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
Participant acknowledges that this work may involve exploration of different areas of their life, including emotions, relationships, health, work, and personal patterns. Participant agrees that deciding how to integrate insights from the program into their life and implementing any changes is exclusively the Participant's responsibility.
Participant acknowledges that the UNFIXING program does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that this program is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals. It is the Participant's exclusive responsibility to seek such independent professional guidance as needed. If Participant is currently under the care of a mental health professional, Participant should promptly inform their mental health care provider of the nature and extent of their participation in the UNFIXING program.
PROGRAM SERVICES
Coach agrees to provide the UNFIXING program services to Participant, subject to the terms and conditions of this Agreement. The UNFIXING program includes:
A. Three (3) live group coaching and healing sessions held on the following dates:
- Wednesday, June 3, 2026 at 6:00 PM MDT
- Wednesday, June 10, 2026 at 6:00 PM MDT
- Wednesday, June 17, 2026 at 6:00 PM MDT
B. Each session will be approximately 75-90 minutes in length
C. Sessions will be conducted virtually via video conferencing platform
D. Small group format with 3-5 participants maximum
E. Recording access to all sessions for thirty (30) days following the completion of the final session on June 17, 2026
F. Email support throughout the duration of the program with responses provided within 24 hours of receipt during business days (Monday-Friday)
G. Optional self-exploration exercises and nervous system regulation tools (highly recommended but not required)
H. Possible intake forms or questionnaires as needed to support Participant's experience
Coach has full discretion in delivering program content but shall work within the scope of services expressly set forth in this Agreement.
SCHEDULING & CANCELLATION POLICY
Program sessions will take place according to the schedule outlined in the Program Services section above.
PARTICIPANT CANCELLATION:
Participant may cancel their registration and receive a full refund if cancellation occurs at least five (5) days prior to June 3, 2026. Cancellation requests must be submitted in writing via email to claire@clairegeister.com.
If Participant cancels their registration fewer than five (5) days prior to June 3, 2026, or after the program has begun, no refund will be provided.
If Participant is unable to attend a scheduled live session but does not cancel their entire program registration, they will receive access to the recording of that session. There are no make-up sessions available for individual participants who miss live calls.
COACH CANCELLATION:
Coach reserves the right to cancel any session due to illness, emergency, or other unavoidable circumstances. In the event Coach must cancel a session, Coach will notify Participants as soon as reasonably possible and will reschedule the cancelled session within ten (10) days of the originally scheduled session date.
COMPENSATION
Participant shall pay Coach a total amount of $555.00 ("Program Fee") to be paid in full upon registration. Participation in the UNFIXING program will not begin until the Program Fee is paid in full.
All payments under this Agreement are non-refundable except as expressly provided in the Cancellation Policy section of this Agreement.
Payment of the Program Fee reserves Coach's time and Participant's spot in the small group program.
PARTICIPANT RESPONSIBILITIES
Participant agrees to:
A. Complete any intake forms or questionnaires provided by Coach in a timely manner
B. Show up for scheduled sessions on time and ready to participate
C. Engage with the program content and practices to the best of their ability
D. Practice the nervous system regulation tools introduced in Week 1 on a daily basis (highly recommended but optional)
E. Communicate any concerns, questions, or needs to Coach via email
F. Maintain confidentiality regarding other participants' personal information and experiences shared during group sessions
G. Treat all participants and Coach with respect during sessions
TERM
The term of this Agreement shall begin on the Effective Date and shall continue through thirty (30) days following the final program session on June 17, 2026, at which time recording access will expire.
TERMINATION
Participant may terminate this Agreement in accordance with the Cancellation Policy outlined above.
Full refund is available if Participant cancels at least five (5) days prior to June 3, 2026. No refund will be provided for cancellations occurring fewer than five (5) days prior to June 3, 2026, or after the program has begun.
Upon termination of this Agreement by Participant after the program has begun, Participant shall not be entitled to any refund but may retain access to recordings of any sessions that have already occurred through the thirty (30) day access period.
Force Majeure. Coach shall not be liable for delay or failure in the performance of obligations under this Agreement if such delay or failure is caused by conditions beyond reasonable control, including but not limited to fire, flood, inclement weather, accident, earthquakes, governmental order, pandemic or epidemic, telecommunications line failures, electrical outages, network failures, acts of God, terrorism, civil commotion, or labor disputes.
CONFIDENTIALITY
GROUP SETTING ACKNOWLEDGMENT:
Participant acknowledges that the UNFIXING program is a group experience and that other participants will be present during sessions. While Coach will create a safe and respectful container, Participant understands that they are sharing space with others and should use their own discretion regarding what personal information they choose to share.
COACH CONFIDENTIALITY:
Coach agrees not to disclose Participant's personal identifying information (name, contact information, or other identifying details) without Participant's written consent.
Coach may share general insights, themes, or anonymized experiences from the program for educational, marketing, or promotional purposes, provided that no identifying information is included.
PARTICIPANT CONFIDENTIALITY:
Participant agrees to maintain confidentiality regarding other participants' names, personal information, and experiences shared during group sessions. Participant agrees not to disclose, record, screenshot, or share any content from group sessions that includes other participants without their express written permission.
LEGAL LIMITATIONS:
Participant acknowledges that the Coach-Participant relationship is not considered a legally confidential relationship (like medical and legal professions) and communications between Coach and Participant are not subject to the protection of any legally recognized privilege.
Coach may disclose information to the extent that: (i) disclosure is required by any court or government agency; (ii) Coach reasonably believes that there is an imminent or likely risk of danger or harm to Participant or others; or (iii) it involves illegal activity.
PROPRIETARY INFORMATION:
In participating in the UNFIXING program, Participant will have the benefit of proprietary systems, strategies, techniques, and practices developed by Coach ("Coach's Proprietary Information"). Participant agrees not to disclose Coach's Proprietary Information to any third party, directly or indirectly, during the term of this Agreement or after it ends, except as necessary for Participant's personal use and integration.
INDEMNIFICATION
Participant, at Participant's expense, shall release, indemnify, and hold Coach and its directors, officers, shareholders, employees, and agents, and the personal representatives and assigns of each, harmless from and against all claims, suits, liability, cost, and expenses, including without limitation reasonable attorneys' fees and expenses, in connection with any act or omission of Coach in providing program services, unless due to gross negligence of the Coach.
PUBLICITY & TESTIMONIALS
Participant grants Coach permission to use anonymized testimonials, feedback, and general descriptions of Participant's experience and transformation (without using Participant's name, image, contact information, or other personally identifying details) in Coach's advertising, promotional materials, website, social media, blog posts, or other marketing content.
Participant will not be identified by name or image without separate written permission.
Participant releases Coach from any and all liability relating to or arising out of the use of anonymized testimonials and transformation stories as permitted in this section.
Nothing in this section releases Coach from the confidentiality requirements of this Agreement regarding Participant's personally identifying information.
LIMITATION OF LIABILITY
Except as expressly provided in this Agreement, Coach makes no guarantees, representations, or warranties of any kind or nature, express or implied, with respect to the UNFIXING program or results obtained from participation.
Coach does not guarantee specific outcomes, healing, or transformation. Results vary by individual based on many factors including level of engagement, personal circumstances, and individual differences.
In no event shall Coach be liable to Participant for any indirect, consequential, or special damages. Coach's entire liability for any breach of this Agreement, and Participant's sole remedy, shall be limited to a refund of the Program Fee actually paid by Participant to Coach under this Agreement, and only to the extent provided in the Cancellation Policy section.
Coach is not responsible for any technical difficulties with hardware, software, internet connectivity, or other technological aspects of virtual sessions, and does not guarantee that the video conferencing platform or sessions will be free from technical problems, available at all times, or work as expected. Coach will make reasonable efforts to resolve technical issues but is not liable for disruptions beyond Coach's control.
ALTERNATIVE DISPUTE RESOLUTION
Participant agrees to notify Coach of concerns or issues regarding the UNFIXING program and to give Coach a reasonable opportunity to resolve those concerns or issues. If the Parties cannot resolve a dispute or potential claim by means of good-faith communication, then the Parties agree to make a reasonable attempt to resolve any such dispute through mediation or alternative dispute resolution before filing a civil cause of action. The Parties agree that good faith participation in mediation or other alternative dispute resolution is a condition precedent to filing any civil cause of action.
MISCELLANEOUS TERMS
Waiver. The waiver by either Party of a breach or default of any of the provisions of this Agreement by the other party shall not be construed as a waiver of any succeeding breach or default of the same or any other provision of this Agreement, nor shall any delay or omission on the part of either party to exercise or avail itself of any right, power, or privilege that it has or may have hereunder operate as a waiver of any breach or default.
Severability. If any provision or portion of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions or portions shall remain in full force and effect, and the invalid provision or part shall be deleted as narrowly as possible to render this Agreement valid and enforceable. If the scope of any provision of this Agreement is determined to be too broad to permit enforcement to its maximum extent, such provision shall be enforced to the maximum extent permitted by law.
Governing Law; Jurisdiction. This Agreement will be governed by and interpreted in accordance with the laws of the State of Colorado, without giving effect to its principles of conflicts of law, and the courts of Jefferson County, Colorado shall have jurisdiction to hear and determine any dispute arising in relation to this Agreement. Participant agrees that any proceeding relating to this Agreement must be filed exclusively in the appropriate courts located in Jefferson County, Colorado and Participant submits to the jurisdiction of those courts and waives any objection based on an inconvenient forum or other reasons.
Assignment. Neither Party may assign, transfer, subcontract, or delegate any right or obligation under this Agreement without the prior written consent of the other party.
Notices. All notices shall be in writing and deemed effective when received by electronic mail at claire@clairegeister.com for Coach, and at the email address provided by Participant upon registration.
Section Headings. Section headings are inserted for convenience only and shall not be used in any way to construe the terms of this Agreement.
Entire Agreement. This Agreement shall be deemed to express, embody, and supersede all previous statements, promises, inducements, understandings, agreements, or commitments, whether written or oral, between the parties with respect to the subject matter hereof and to fully and finally set forth the entire agreement between the parties. No previous statement, promise, inducement, understanding, or agreement made by any party hereto that is not contained herein shall be binding or valid.
Amendments. This Agreement may be modified only by a written amendment signed by authorized representatives of both Parties.
No Insurance. As Coach is an independent contractor providing services, Participant will not be required to provide Coach with any employee, individual, or group insurance policy or any other kind of insurance coverage.
Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Electronic signatures shall be deemed valid and binding.
ACKNOWLEDGMENT & ACCEPTANCE
By registering for and making payment toward the UNFIXING program, Participant acknowledges that they have read, understood, and agree to be bound by all terms and conditions set forth in this Agreement.
Participant confirms that they are at least 18 years of age and have the legal capacity to enter into this Agreement.
Participant confirms that they have been given the opportunity to ask questions about this Agreement and the UNFIXING program and have received satisfactory answers.
By registering for the UNFIXING program and submitting payment, Participant agrees to and accepts all terms and conditions of this Agreement.